Boyce Insurance & Financial Services Privacy Policy

Last Updated: August 20, 2024

Introduction

At Boyce Insurance & Financial Services (referred to as "we," "us," or "our"), we are committed to respecting and protecting your privacy. This Privacy Policy outlines the types of information we collect from you or that you may provide when you interact with us, whether through our website, services, or any other form of communication. It also explains how we collect, use, maintain, protect, and disclose that information.

This Privacy Policy complies with the Maryland Personal Information Protection Act (MPIPA) and the Virginia Consumer Data Protection Act (VCDPA), as well as all other applicable state and federal laws.

1. Information We Collect

We may collect various types of information from and about you, including:

  • Personal Information: This includes your name, postal address, email address, phone number, payment information, and any other identifier by which you may be contacted online or offline.
  • Service Information: Information related to the insurance products and services you purchase, such as policy numbers, coverage details, and customer preferences.
  • Usage Data: Information about how you interact with our website, including your IP address, browser type, and pages visited.
  • Non-Personal Information: Information that does not directly identify you, such as browser type, IP address, and information about your interaction with our website.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you provide it to us, such as when you fill out forms on our website, contact us, or interact with our services.
  • Automatically: As you navigate through our website, using technologies such as cookies and web beacons.
  • From Third Parties: Such as our business partners or service providers.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our insurance services.
  • Process transactions and manage your policies, including billing and renewals.
  • Send you technical notices, updates, security alerts, and support messages.
  • Respond to your comments, questions, and customer service requests.
  • Communicate with you about products, services, offers, and promotions.
  • Monitor and analyze trends, usage, and activities in connection with our website.
  • Carry out any other purpose described to you at the time the information was collected.

4. Disclosure of Your Information

We may share your information in the following circumstances:

  • Service Providers: With third-party service providers who perform services on our behalf, such as payment processing, claims handling, and customer support.
  • Legal Compliance: To comply with any court order, law, or legal process, including responding to any government or regulatory request.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Subsidiaries and Affiliates: With our subsidiaries and affiliates to support our business.
  • Other Disclosures: To enforce or apply our terms of use and other agreements or if we believe disclosure is necessary to protect the rights, property, or safety of Boyce Insurance & Financial Services, our customers, or others.

5. Data Security

We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, loss, or misuse. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

7. Your Rights and Choices

Residents of Virginia have specific rights under the VCDPA, including the right to:

  • Confirm whether we are processing their personal data and access such data.
  • Correct inaccuracies in their personal data.
  • Delete personal data.
  • Obtain a copy of their personal data in a portable format.
  • Opt-out of the processing of personal data for targeted advertising, the sale of personal data, or profiling in furtherance of decisions that produce legal or similarly significant effects.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage, and provide targeted advertising. You can control the use of cookies through your browser settings. However, if you do not accept cookies, you may not be able to use some portions of our website.

9. Children's Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without verification of parental consent, we will delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to how we treat your personal information, we will notify you by email to the email address specified in your account and/or through a notice on our website's home page. Your continued use of our services after the effective date constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Boyce Insurance & Financial Services
5 Oxford Way
Huntingtown, MD 20639
Phone: 410-535-9862
Email: [email protected]